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Articles in the Customer Service Category

[5 Sep 2015 | No Comment | ]
Make Your Company Appear Bigger in Minutes

If you want to instantly make your company seem bigger, hire a new "employee" by simply creating an email address for your brand new customer service person.  Have your new "employee" answer all incoming mail that does not require a direct response from you. 
Customers don't always want to email with the "owner" and complain, request a refund, return or exchange a product etc…… Let them feel free to express themselves when emailing with someone else.
Be sure to give your new "employee" a name so he/she can feel real to your …

Bootstrapping, Business, Customer Service, Public Relations, Sales, Virtual Assistants, Websites »

[4 Jun 2014 | No Comment | ]
June Checklist

I know it can be hard to keep up. Believe me, I know. But I can tell you from experience, that being organized and having a checklist is one way to start tackling the hard stuff. What I like about a list, is that when I get a brain freeze and don't know what I should do that day, I can get some ideas from my task list and see what I can wrap my thoughts around and actually get something done, rather than sit there wondering……. yes sometimes sitting …

Blogging, Customer Service, Facebook, Giveaways, Manufacturing, Marketing, Sales, Sales Reps, Twitter, Wholesale »

[14 Jan 2014 | 11 Comments | ]
January Check List

So the new year is under way……..and there are so many things to be doing right now…….. is your head spinning yet?  I wanted to give you a quick check list to be sure you remember all the things you can be doing (and hopefully are already doing) to jump start your year and make this an AMAZING one! 

I know doing all these things might seem overwhelming but if you take small steps each day to stay on task, you'll be amazed at how much you can accomplish.  Try to …

Blogging, Branding, Business, Buyers, Celebrities, Customer Service, Facebook, Manufacturing, Marketing, Networking, Nuts & Bolts, Oscars, Public Relations, Sales, Social Media, Time Managment, Tradeshows, Twitter, Websites, Wholesale »

[6 Jun 2013 | 6 Comments | ]
Procrastination Fascination

Do you procrastinate?
I have never ever ever ever ever ever…..been a procrastinator ……..until recently.   I have found myself whiling away the time gardening, puttering around my new house, hiking, biking and frankly behaving like an alien has taken over my body and mind.   There is part of me that loves it as it is so FUN, and then there is the “normal” part of me that is horrified that I am wasting even one second of my precious work day while my kids are in school.
Well, I have had to …

Accounting, Business, Customer Service, Nuts & Bolts, Start Up, Startup, Time Managment »

[7 Mar 2013 | 3 Comments | ]
How to Invoice Stores

Invoicing can be confusing so let's spell it out here.   I have always used Quickbooks for my accounting software so I use their invoicing program too.  It keeps track of your inventory as well which makes production much easier to keep up with than counting stuff all the time.  If you don't use Quickbooks, you can create an invoice in Word or Excel too.
Most boutiques are used to getting the Invoice with the inventory. You can either put it inside the box or purchase those little plastic envelopes that say “Packing List” …

Accounting, Business, Buyers, Customer Service, Nuts & Bolts, Sales, Sales Reps, Wholesale »